Danish-Speaking Customer Support Specialist - Katowice

Concentrix; Piła; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company

Multicultural environment

Skill development & international work

Job summary

Concentrix in Katowice, Poland, seeks Danish-speaking Customer Service Advisors to join an international team in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

This on-site role requires strong communication, problem-solving, and a customer-focused approach.

Qualifications

• Fluent Danish, both written and spoken is required.
• Strong communication and problem-solving skills are essential.
• Customer-focused and professional approach required.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication skills

Customer focus

Team collaboration

CS experience (advantage)

Job description

Concentrix in Katowice, Poland, seeks Danish-speaking Customer Service Advisors to join an international team in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

This on-site role requires strong communication, problem-solving, and a customer-focused approach.