Danish-Speaking Customer Support Specialist — Global Tools

Concentrix; Legnica; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International environment

Career development opportunities

Job summary

Concentrix Poland is seeking Danish-speaking Customer Service Advisors to join our international team in an on-site role in Katowice, Poland. You will help Danish-speaking customers with product information, orders, deliveries and returns.

The role emphasizes strong communication, problem-solving and a professional, customer-focused approach. Previous experience is a plus, and you will be part of a multicultural environment offering opportunities for growth and international exposure.

Qualifications

• Fluent Danish, written and spoken.
• Strong communication and problem-solving abilities.
• Customer-focused and professional approach.
• Able to work independently and in an international team.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions about products, orders, deliveries and returns.
• Assist with product-related inquiries and troubleshooting.
• Handle customer complaints and resolve issues.
• Maintain accurate customer information in internal systems.
• Collaborate with other departments to ensure a positive customer experience.

Skills

Danish language proficiency

Communication skills

Problem solving

Customer focus

Independence & teamwork

Job description

Concentrix Poland is seeking Danish-speaking Customer Service Advisors to join our international team in an on-site role in Katowice, Poland. You will help Danish-speaking customers with product information, orders, deliveries and returns.

The role emphasizes strong communication, problem-solving and a professional, customer-focused approach. Previous experience is a plus, and you will be part of a multicultural environment offering opportunities for growth and international exposure.