Danish-Speaking Customer Support Pro – Onsite Katowice

Concentrix

Województwo opolskie

On-site

PLN 112,000 - 134,000

Full time

2 days ago

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Benefits offered by this job

Private health insurance

International work experience

Multicultural environment

Job summary

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors to join an international team in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and resolving inquiries related to orders and products.

This is an on-site role based at the Katowice office. Offer: monthly salary of 11,000 PLN, private health insurance, a professional multicultural environment, and opportunities to develop

Qualifications

Fluent Danish in written and spoken form.
Strong communication and problem-solving skills.
Customer-focused and professional.
Ability to work independently and as part of an international team.
Previous customer service experience is an advantage but not essential.

Responsibilities

Provide customer support to Danish-speaking customers.
Answer questions regarding products, orders, deliveries, and returns.
Assist customers with product-related inquiries and troubleshooting.
Handle customer complaints and find appropriate solutions.
Maintain accurate customer information in internal systems.
Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Communication skills

Problem-solving

Customer focus

Independent worker

Teamwork

Job description

This is an on-site role based at the Katowice office. Offer: monthly salary of 11,000 PLN, private health insurance, a professional multicultural environment, and opportunities to develop

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