Danish-Speaking Customer Support Advisor - On Site (Katowice)

Concentrix; Województwo małopolskie; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company in power tools &

Multicultural environment

Professional skill development

Job summary

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors to join an international company operating in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

Responsibilities include assisting customers with product-related inquiries, handling complaints, and maintaining accurate information in internal systems while

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication

Problem solving

Customer focus

Independence & teamwork

Job description

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors to join an international company operating in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

Responsibilities include assisting customers with product-related inquiries, handling complaints, and maintaining accurate information in internal systems while