Danish-Speaking Customer Support Advisor (On-Site Katowice)

Concentrix; Zgierz; In loco; PLN 112.000 - 134.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

International exposure

Multicultural environment

Descrizione del lavoro

Concentrix in Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will support Danish customers by answering questions about products and orders, resolving inquiries, and ensuring a positive customer experience at our Katowice office.

This on-site role requires strong communication skills, problem-solving abilities, and a professional, customer-focused mindset. Previous CS experience is welcome but not required, with growth opportunities in a

Competenze

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Mansioni

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Conoscenze

Danish fluency

Communication skills

Problem solving

Customer-focused

Independent worker

Team player

Descrizione del lavoro

Concentrix in Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will support Danish customers by answering questions about products and orders, resolving inquiries, and ensuring a positive customer experience at our Katowice office.

This on-site role requires strong communication skills, problem-solving abilities, and a professional, customer-focused mindset. Previous CS experience is welcome but not required, with growth opportunities in a