Danish-Speaking Customer Service Advisor - Onsite Katowice

Concentrix; Kalisz; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company

Multicultural environment

Career development opportunities

Job summary

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will support Danish-speaking customers by answering questions, providing product information, and resolving inquiries related to orders and products.

Responsibilities include assisting customers with product-related inquiries and troubleshooting, handling complaints, and maintaining accurate data in internal systems.

Qualifications

• Fluent Danish is required for written and spoken communication.
• Strong communication and problem-solving skills are essential.
• Customer-focused and professional approach.
• Ability to work independently and in an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Communication

Problem-solving

Customer-focused

Teamwork

Job description

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will support Danish-speaking customers by answering questions, providing product information, and resolving inquiries related to orders and products.

Responsibilities include assisting customers with product-related inquiries and troubleshooting, handling complaints, and maintaining accurate data in internal systems.