Danish Customer Support Specialist (On-Site) – Katowice

Concentrix; Suwałki; In loco; PLN 112.000 - 134.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

International company experience

Multicultural environment

Career development

Descrizione del lavoro

Concentrix in Katowice is seeking Danish-speaking Customer Service Advisors to support customers, provide product information, and help resolve inquiries related to orders and products in an international environment.

In this on-site role you will handle questions about products, orders, deliveries, and returns, assist with product-related inquiries and troubleshooting, and maintain accurate customer data across internal systems.

Competenze

• Fluent Danish, written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and in an international team.

Mansioni

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Conoscenze

Danish language

Customer service

Communication

Descrizione del lavoro

Concentrix in Katowice is seeking Danish-speaking Customer Service Advisors to support customers, provide product information, and help resolve inquiries related to orders and products in an international environment.

In this on-site role you will handle questions about products, orders, deliveries, and returns, assist with product-related inquiries and troubleshooting, and maintain accurate customer data across internal systems.