Danish-speaking Customer Service Advisor – Onsite in Katowice

Concentrix; Wałbrzych; Sur place; PLN 112 000 - 134 000; Plein temps

Avantages offerts par ce poste

Private health insurance

International work environment

Career development opportunities

Résumé du poste

Concentrix in Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. This on-site role based in Katowice involves assisting Danish customers with product information, order inquiries, and returns to resolve issues efficiently.

You will maintain accurate records in internal systems, collaborate with other departments, and contribute to a professional, multicultural environment.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsabilités

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Connaissances

Danish language

Communication skills

Team player

Description du poste

Concentrix in Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. This on-site role based in Katowice involves assisting Danish customers with product information, order inquiries, and returns to resolve issues efficiently.

You will maintain accurate records in internal systems, collaborate with other departments, and contribute to a professional, multicultural environment.