Customer Success & Supply Chain Manager

Data Modul; Lublin; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Free parking

Life insurance

Medical package

Training opportunities

Healthy and safe work environment

Job summary

DATA MODUL is seeking a Customer Success Manager (Customer Supply Chain Manager) in Lublin to be the dedicated contact for a key customer. You will ensure timely delivery, accurate quantities and complete documentation while planning ahead for future needs.

You will coordinate with internal logistics, track order status, and collaborate with KAM, production planning and purchasing to forecast demand for new projects and translate it into materials.

Qualifications

• 3–5 years in B2B customer service, production planning, logistics or supply chain
• Experience with international customers, including the German market
• Higher education in logistics, management, economics, production engineering, electronics or related

Responsibilities

• Be the single, dedicated point of contact for one of our key customers and ensure ordered products arrive on time, in the right quantity, with complete documentation
• Communicate with the customer on deadlines and order status, and respond quickly to changes
• Organize transport with internal logistics and monitor delivery punctuality, acting early on delay risks
• Participate in S&OP with the Key Account Manager, Production Planning, Purchasing and the customer to plan demand and translate into components and raw materials

Skills

ERP systems

S&OP

MRP/MPS planning

Excel

Power BI

English

German

Education

Higher education in logistics/management/economics/production engineering/electronics or related

Job description

DATA MODUL is seeking a Customer Success Manager (Customer Supply Chain Manager) in Lublin to be the dedicated contact for a key customer. You will ensure timely delivery, accurate quantities and complete documentation while planning ahead for future needs.

You will coordinate with internal logistics, track order status, and collaborate with KAM, production planning and purchasing to forecast demand for new projects and translate it into materials.