Conversational AI Consultant/Developer with German AI, LLM, Kore.ai, Copilot Studio, Dialogflow[...]

Diverse CG Sp. z o.o. Sp.k.; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Co-financing for the sports card

Training & learning opportunities

Dedicated consultant support

Job summary

Diverse CG Sp. z o.o. Sp.k. Warsaw invites a Conversational AI Consultant/Developer to automate business processes using CAI platforms and to design conversations with prompt strategies. You will work closely with clients to gather detailed requirements and translate them into scalable AI solutions.

The role requires German at least B2, plus strong English and Polish communication, and a proactive ownership mindset, with experience in CAD/CAI platforms and REST API integrations.

Qualifications

• Experience with CAI platforms and design of conversations.
• Experience in business requirements analysis and process design.
• Fluent English and Polish; German at least B2.

Responsibilities

• Automate business processes using CAI platforms.
• Conduct business analysis for CAI use cases.
• Design processes and conversations using diagrams or prompts.
• Develop solutions including API calls, NLP training, and TTS enhancements.
• Perform testing (functional and NLP).
• Collaborate with owners and clients to gather requirements.

Skills

German (B2)

English

Polish

Requirements analysis

Process design

Ownership mindset

Communication skills

Tools

Kore.ai

Copilot Studio

Dialogflow

Parloa

Cognigy

Zowie

ElevenLabs

Job description

Conversational AI Consultant/Developer with German

Job location: Warsaw

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

Conversational AI Consultant/Developer with German

Responsibilities:

• Automate various business processes using CAI platforms (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy) utilizing both deterministic rule-based and probabilistic LLM-based approaches
• Conduct business analysis for use cases selected for CAI automation
• Design processes and conversations using diagrams or prompt strategies
• Develop solutions, including API call configuration, NLP training, and TTS enhancements
• Perform testing, including functional and NLP testing
• Collaborate closely with business owners and clients to gather comprehensive business and technical requirements

Requirements:

• Excellent knowledge of at least one major CAI platform (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, Zowie)
• Experience in business requirements analysis and process design
• Experience working with conversational AI, voice AI, or chatbot technologies, including platforms such as Cognigy, ElevenLabs, or Zowie
• Proper communication and escalation skills
• Good command of English and Polish languages
• German language proficiency at a minimum B2 level
• Enthusiastic, proactive attitude and strong ownership mindset

Nice to have:

• Experience with advanced prompt engineering and LLM orchestration
• Familiarity with TTS and voice AI solutions
• Knowledge of integrations via REST APIs and webhook-based architectures
• Experience working in agile environments

Offer:

• Private medical care
• Co‑financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant

Personal Consulting Agency (License No. 4642)