CMDB & IT Asset Governance Lead

Euroclear; Kraków; Hybrid; PLN 180,000 - 270,000; Full time

Benefits offered by this job

International environment

Learning & development

Competitive salary

Global teamwork

Job summary

Euroclear is seeking an Asset and Configuration Manager to drive governance and implementation of ITAM/ITCM across CMDB while ensuring data quality. You will collaborate with data providers and CMDB customers to define data sharing and KPI rules and embed these into our ServiceNow platform.

You will help operationalize governance, monitor KPI performance, and steer remediation actions within a hybrid work model at a global scale.

Qualifications

• Experience with IT Asset and Configuration Management Process (ITIL) and related data Management.
• Process and Service oriented and have experience in defining, designing, documenting and implementing transversal processes with several stakeholders.
• Propose related KPI, Dashboard and Control to meet CMDB quality expectations.
• Experience with ServiceNow and CMDB implementation, including ServiceNow discovery.
• Good communication skills and collaborative mindset.
• Delivery-oriented, result-driven and able to prioritize.
• PowerBI skills are an asset
• Flexera skills are an asset

Responsibilities

• Implement IT Asset and Configuration management Governance and Processes.
• Support CMDB governance, data quality controls and KPI reporting on ServiceNow.
• Operationalize governance and embed KPIs, ensuring remediation actions are taken.
• Collaborate with CMDB customers and data providers to define data sharing agreements and KPIs.
• Ensure these agreements and KPIs are reported and acted upon.

Skills

ITIL

CMDB Management

ServiceNow

Data Governance

KPI & Dashboards

Data Quality

Stakeholder Collaboration

PowerBI

Flexera

Tools

ServiceNow

Job description

Euroclear is seeking an Asset and Configuration Manager to drive governance and implementation of ITAM/ITCM across CMDB while ensuring data quality. You will collaborate with data providers and CMDB customers to define data sharing and KPI rules and embed these into our ServiceNow platform.

You will help operationalize governance, monitor KPI performance, and steer remediation actions within a hybrid work model at a global scale.