Languages: English C1 (Minimum level confirmed by CEFR)
Work Model: Hybrid
Education Requirement: Minimum level of education: Level 6 (ICT relevant degree is NOT mandatory)
Company Description
Fujitsu is a global leader in digital services, transforming organizations and the world through innovation. With a commitment to sustainability, Fujitsu builds trust in society by leveraging cutting-edge technology and innovation. Our services aim to drive positive change and create lasting impact in various industries globally.
DESCRIPTION OF THE TASKS
The external service provider will perform the following typical tasks and responsibilities:
- Requirements & Modeling: Models and documents value chain/streams, business processes, roles, capabilities, and data.
- Analysis & Elicitation: Elicits and analyzes business needs, requirements, and user stories, transferring them into business requirements specifications.
- Stakeholder Support: Supports business experts and product owners during definition of requirements and software development.
- Lifecycle Management: Maintains and tracks requirements and user stories throughout the systems lifecycle.
- Strategic Mapping: Maps business goals, project benefits, priorities, components, and system features.
- Feasibility & System Analysis: Analyses available systems, supports the identification of options for potential solutions, and assists in preparing business cases and feasibility studies.
- Quality & Change Management: Contributes to systems design, testing, quality assurance, and change management.
- Process Excellence: Responsible for designing, validating, and testing business processes, as well as managing programmes for continuous process improvements.
- Coaching & Collaboration: Coaches staff on upcoming changes and collaborates with process owners to seek continuous improvements.
- Optimization & Analytics: Identifies process improvement opportunities and quantitatively analyses business processes using cost-benefit and what-if analysis.
- Communication: Communicates project objectives, business cases, requirements, and scope to all stakeholders.
- Strategic Planning: Supports business users in developing strategic/tactical plans, transition roadmaps for business architectures, and organizational change processes.
KNOWLEDGE AND SKILLS
- Lifecycle Experience: Has gone at least 1 time through the complete lifecycle of a software solution.
- Modeling Notations: Knowledge in business processes modelling using BPMN notation and analysis/modelling notations like UML (capability, activity, state diagrams, logical data models).
- Elicitation Skills: Strong knowledge in requirements and user stories elicitation and analysis.
- Tool Proficiency: Proficient in using modelling tools such as Sparx Enterprise Architect, Aris Architect, or others.
- Soft Skills: Excellent analytical, communication, and problem-solving skills.
- Documentation: Proven ability to create and maintain analytical and project documentation effectively.
SPECIFIC EXPERTISE (Mandatory)
- Had role of the BA for a large-scale project (above 1 year duration and over €1M budget) of deployment enterprise resource planning system
- Experienced in analysis of the following business processes: Logistics, Warehouse Management, Asset Management, Fleet Management, Financial Management, Legal, HR, Project Management.
- Experienced in business analysis considering capabilities of the Microsoft technologies: SharePoint 2019, SharePoint Subscription Edition, SharePoint Online, Microsoft Power Automate, Power Apps, Dataverse.
- Experienced in business analysis considering capabilities of the Service Now platform (custom applications and standard Service Now modules): Enterprise Assets Management, Strategic Porfolio Management, Customer Service Management (in on-prem and clould set-up)
REQUIRED CERTIFICATES
At least one (1) certification from the following list (or an internationally recognized equivalent) is mandatory:
- Certification of Capability in Business Analysis™ (CCBA).
- Certified UML Professional certificate at foundation level.