Business Analyst

Hunter International, Inc.; Warszawa; On-site; PLN 147,000 - 225,000; Full time

Job summary

Frontex is seeking an experienced Business Analyst to model and document end-to-end value chains, processes, and data. You will elicit needs, support product owners, and maintain requirements through the lifecycle while aligning with ERP deployments in large-scale projects.

You will collaborate with cross-functional teams to analyze systems, design improvements, and craft detailed business cases, roadmaps, and transition plans for process excellence.

Qualifications

• English C1 proficiency required.
• 5+ years IT-related professional experience.
• 3+ years of project experience in a similar profile.
• At least one certification from CCBA or equivalent, or UML/BPM 2 qualifications, or equivalent.
• Completed at least one full software solution lifecycle.
• Knowledge of BPMN notation for business process modelling.
• Knowledge of requirements elicitation and analysis.
• Knowledge of UML notations (diagrams etc.).
• Proficiency in modelling tools such as Sparx Enterprise Architect, Aris Architect, or similar.
• Excellent analytical and communication skills.
• Ability to create and maintain analytical and project documentation effectively.
• Strong problem-solving skills.
• Experience as a Business Analyst on a large-scale project (>1 year, budget > €1 million) deploying ERP.
• Experience analysing Logistics, Warehouse Management, Asset Management, Fleet Management, Financial Management, Legal, HR, and Project Management.
• Experience with Microsoft technologies: SharePoint 2019/Subscription Edition/Online, Power Automate, Power Apps, Dataverse.
• Experience with ServiceNow: Enterprise Asset Management, Strategic Portfolio Management, Customer Service Management; on-prem and cloud.

Responsibilities

• Modeling and documenting value chains/streams, business processes, roles, capabilities, and data.
• Eliciting and analyzing business needs, requirements, and user stories.
• Supporting business experts and product owners during requirements definition and software development.
• Maintaining and tracking requirements and user stories throughout the systems lifecycle.
• Transferring business, user, and technical needs into business requirements specifications.
• Mapping business goals, project benefits, priorities, components, and system features.
• Analyzing available systems.
• Supporting the identification of potential solution options.
• Supporting the preparation of business cases and feasibility studies.
• Contributing to systems design, testing, quality assurance, and change management.
• Designing, validating, and testing business processes to achieve business process excellence.
• Taking a holistic approach to planning and managing continuous business process improvement programmes.
• Coaching Frontex staff on upcoming changes and ensuring plans are in place for developing new skills and implementing process changes.
• Collaborating with owners of end-to-end processes to continuously identify process improvement opportunities.
• Identifying opportunities for business process improvements that lead to improved customer service, lower costs, or higher revenue through effectiveness and efficiency gains.
• Communicating project objectives, business cases, requirements, and scope to stakeholders to support rapid responses to business needs.
• Quantitatively analyzing business processes and performing cost-benefit and what-if analyses.
• Planning organizational change processes.
• Implementing performance monitoring systems for business processes.
• Supporting business users in developing strategic and tactical plans (e.g., sector strategies and implementation plans).
• Supporting the definition of transition roadmaps for business architectures.

Skills

Business analysis

BPMN

UML

Sparx EA

Excellent communication

Documentation

ERP systems

SharePoint

Power Platform

ServiceNow

Education

CCBA or equivalent certification

UML Foundation / BPM 2 Fundamental or equivalent

Other internationally recognized equivalent certification

Tools

Sparx Enterprise Architect

Aris Architect

Power Automate

Power Apps

Dataverse

SharePoint Online

ServiceNow

Job description

• Minimum English language proficiency: C1 (CEFR) ;
• Minimum IT-related professional experience: 5 years ;
• Minimum project experience relevant to the profile or in a similar position: 3 years ;
• At least one certification from the following:
  • Certification of Capability in Business Analysis (CCBA) or equivalent
  • Certified UML Professional certificate at Foundation level or BPM 2 Fundamental level or equivalent
  • Another internationally recognized equivalent certification accepted by the Contracting Authority
• Has completed at least one full software solution lifecycle ;
• Knowledge of business process modelling using BPMN notation ;
• Knowledge of requirements and user story elicitation and analysis ;
• Knowledge of analysis and modelling notations such as UML (capability diagrams, activity diagrams, state diagrams, logical data models, etc.) ;
• Proficiency in modelling tools such as Sparx Enterprise Architect, Aris Architect, or similar ;
• Excellent analytical and communication skills ;
• Ability to create and maintain analytical and project documentation effectively ;
• Strong problem-solving skills ;
• Experience as a Business Analyst on a large-scale project (duration over 1 year and budget exceeding €1 million) involving the deployment of an Enterprise Resource Planning (ERP) system ;
• Experience in analysing the following business processes:
  • Logistics
  • Warehouse Management
  • Asset Management
  • Fleet Management
  • Financial Management
  • Legal
  • Human Resources (HR)
  • Project Management
• Experience in business analysis involving Microsoft technologies:
  • SharePoint 2019
  • SharePoint Subscription Edition
  • SharePoint Online
  • Microsoft Power Automate
  • Power Apps
  • Dataverse
• Experience in business analysis involving the ServiceNow platform (custom applications and standard ServiceNow modules), including:
  • Enterprise Asset Management
  • Strategic Portfolio Management
  • Customer Service Management
  • Experience in both on-premises and cloud environments.

Duties/role:

• Modeling and documenting value chains/streams, business processes, roles, capabilities, and data ;
• Eliciting and analyzing business needs, requirements, and user stories ;
• Supporting business experts and product owners during requirements definition and software development ;
• Maintaining and tracking requirements and user stories throughout the systems lifecycle ;
• Transferring business, user, and technical needs into business requirements specifications ;
• Mapping business goals, project benefits, priorities, components, and system features ;
• Analyzing available systems ;
• Supporting the identification of potential solution options ;
• Supporting the preparation of business cases and feasibility studies ;
• Contributing to systems design, testing, quality assurance, and change management ;
• Designing, validating, and testing business processes to achieve business process excellence ;
• Taking a holistic approach to planning and managing continuous business process improvement programmes ;
• Coaching Frontex staff on upcoming changes and ensuring plans are in place for developing new skills and implementing process changes ;
• Collaborating with owners of end-to-end processes to continuously identify process improvement opportunities ;
• Identifying opportunities for business process improvements that lead to improved customer service, lower costs, or higher revenue through effectiveness and efficiency gains ;
• Communicating project objectives, business cases, requirements, and scope to stakeholders to support rapid responses to business needs ;
• Quantitatively analyzing business processes and performing cost-benefit and what-if analyses ;
• Planning organizational change processes ;
• Implementing performance monitoring systems for business processes ;
• Supporting business users in developing strategic and tactical plans (e.g., sector strategies and implementation plans) ;
• Supporting the definition of transition roadmaps for business architectures .