Bilingual Contact Center Associate – Hybrid Kraków

Aon Corporation; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Aon in Kraków offers a hybrid role where you can work remotely or from the Kraków office. You will be the first point of contact for clients, guiding them on their benefits with a focus on English and German communication.

This entry-level position emphasizes learning and professional development within a supportive team. During the first three months you’ll learn how employee benefits are organized, meet our specialists, and become familiar with online tools used by customers to select and

Qualifications

• You'll need excellent English and German at CEFR C1 level and strong communication skills.
• Ability to interact with customers and help them solve issues.
• Flexibility and good organisation skills.
• Up to 6 months of related experience can be useful; learning potential is valued.

Responsibilities

• You will be the first point of contact for clients, providing help and guidance regarding benefits.
• Work with global clients daily and assist with their benefit questions.
• Learn how employee benefits are organized for clients and collaborate with specialists.

Skills

English (C1)

German (C1)

Communication

Flexibility

Organisation

Job description

Aon in Kraków offers a hybrid role where you can work remotely or from the Kraków office. You will be the first point of contact for clients, guiding them on their benefits with a focus on English and German communication.

This entry-level position emphasizes learning and professional development within a supportive team. During the first three months you’ll learn how employee benefits are organized, meet our specialists, and become familiar with online tools used by customers to select and