Strategic Account Lead: Growth & Insights in E-commerce

foodpanda; Karachi Division; On-site; PKR 2,009,000 - 3,571,000; Full time

Job summary

foodpanda is seeking an experienced Senior Account Manager to lead a cluster of strategic accounts, drive commercial and operational KPIs, and build strong client relationships.

You will communicate progress to internal and external stakeholders, forecast and track key metrics, identify opportunities, and collaborate with cross-functional teams to deliver exceptional service and growth.

Qualifications

• Bachelor’s/Master’s degree in Sales/Marketing or business-related field.
• 4+ years experience in a similar role in e-commerce, food delivery, q-commerce, digital platforms, FMCG, retail, or other fast-paced commercial environments.
• Proficiency in Microsoft Excel and strong PowerPoint/presentation skills; ability to analyze data and present business insights clearly.
• Experience with business performance dashboards or data visualization tools such as Tableau or Google Looker is an advantage.

Responsibilities

• Lead a cluster of strategic accounts driving commercial and operational KPIs.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g., quarterly results and annual forecasts)
• Identify opportunities within the cluster of accounts and engage with the team to improve and execute them.
• Track operational KPIs of the cluster.
• Meet vendors on weekly basis to discuss areas of opportunities and overall performance.

Skills

Analytical skills

Presentation skills

Leadership

Team development

Education

Bachelor’s/Master’s degree in Sales/Marketing or business-related field

Tools

Microsoft Excel

PowerPoint

Tableau

Looker

Job description

foodpanda is seeking an experienced Senior Account Manager to lead a cluster of strategic accounts, drive commercial and operational KPIs, and build strong client relationships.

You will communicate progress to internal and external stakeholders, forecast and track key metrics, identify opportunities, and collaborate with cross-functional teams to deliver exceptional service and growth.