Sales Executive - Outbound And Inbound Calls

Bitcode; Karachi Division; On-site; PKR 390,600 - 613,800; Full time

Job summary

Bitcode, a Karachi-based IT services firm, is seeking a sales-focused contact center professional for night shifts. The role involves calling prospective customers for the RSP campaign, presenting offers, and closing deals per scripts and processes.

Candidate should be adept at lead qualification, objection handling, and CRM logging, with six-day workweeks and travel as needed. KPIs include conversions and call efficiency. Training provided.

Qualifications

• Strong verbal communication and persuasive phone selling.
• Basic sales process knowledge: lead qualification, objection handling, closing techniques.
• Comfortable with night shift (9:00 PM - 6:00 AM) and six-day workweek; requires some travel.
• Familiarity with call center operations, CRM entry, and accurate data logging.
• Quick learner able to follow scripts, process updates, and quality feedback.
• Goal-oriented with focus on KPIs: conversions, AHT, attendance.

Responsibilities

• Handle outbound and inbound calls to prospective customers for the RSP campaign.
• Introduce campaign offers, follow scripts, and close sales according to process.
• Achieve daily and monthly sales targets while maintaining quality and conversion metrics.
• Record accurate notes and update CRM or campaign tracking systems promptly.
• Follow objection-handling techniques and compliance requirements; upscale complex cases to supervisors.
• Collaborate with the campaign team and quality assurance to implement process improvements and meet KPIs.

Skills

Verbal communication

Persuasive selling

Night shift readiness

Lead qualification

Objection handling

CRM data logging

KPIs awareness

Tools

CRM software

MS Office

Job description

Job Description

Company: Bitcode (Karachi-based IT services firm)

Location: Gulistan-e-Jauhar, Karachi (on-site)

Work hours: Night shift (9:00 PM - 6:00 AM), six-day workweek

Role Summary

• Handle outbound and inbound calls to prospective customers for the RSP campaign.
• Introduce campaign offers, follow scripts, and close sales according to process.
• Achieve daily and monthly sales targets while maintaining quality and conversion metrics.
• Record accurate notes and update CRM or campaign tracking systems promptly.
• Follow objection-handling techniques and compliance requirements; upscale complex cases to supervisors.
• Collaborate with the campaign team and quality assurance to implement process improvements and meet KPIs.

Job Specification

Must-have:

• Strong verbal communication and persuasive phone selling.
• Basic sales process knowledge: lead qualification, objection handling, closing techniques.
• Comfortable with night shift (9:00 PM - 6:00 AM) and six-day workweek; requires some travel.
• Familiarity with call center operations, CRM entry, and accurate data logging.
• Quick learner able to follow scripts, process updates, and quality feedback.
• Goal-oriented with focus on KPIs: conversions, AHT (average handling time), attendance.
• Basic computer literacy: MS Office or similar; typing for CRM inputs.
• Interpersonal skills, patience, and professionalism.