Remote Phone Outreach Specialist

Primops; Pakistan; Remote; PKR 703,000 - 1,664,000; Full time

Job summary

Primops is hiring a Phone Representative to handle outbound and inbound calls from assigned lead lists. You will start with a clear introduction, explain the offer, assess interest, and log outcomes in HubSpot. This fully remote role requires a quiet workspace and reliable internet.

You will use Aircall for calling, Microsoft Outlook for scheduling, and HubSpot to track leads. The company offers training, a base monthly salary, and bonus opportunities for candidates in Pakistan.

Qualifications

• Professional spoken and written English, because calls are generally with leads in the United States.
• A computer, a mobile phone, a stable internet connection, and reliable electricity.
• No experience required; phone calling, customer contact, or sales support experience is preferred.

Responsibilities

• Plan steady calling from the assigned list in a CRM such as HubSpot, a system storing lead details.
• Call leads through a business phone system such as Aircall, a tool for making and tracking calls.
• Introduce yourself and explain why you are calling.
• Ask short questions about each lead's needs and interest.
• Listen before deciding whether a sales conversation would help.
• Explain the offer using approved call notes and simple words.
• Answer questions without promising results or guessing missing answers.
• Respond politely when someone declines or asks to speak later.
• Note the reason and respect requests for no further calls.
• Connect interested leads with the sales team and share a short summary.
• Arrange requested calls using a scheduling tool such as Microsoft Outlook, a tool showing available times.
• Confirm the agreed time.
• Return calls when requested and review earlier notes first.
• Give the lead a short reminder of your previous conversation.
• Record each call result, comments, and next step.
• Mark wrong numbers and duplicate entries to keep the list useful.
• Share daily call counts and interested leads with the team lead.
• Practice call outlines and apply coaching feedback.
• Meet quality standards through accurate notes, polite calls, correct transfers to the sales team, and steady daily calling activity.

Skills

English proficiency

Tools

HubSpot

Aircall

Microsoft Outlook

Job description

Primops is hiring a Phone Representative to handle outbound and inbound calls from assigned lead lists. You will start with a clear introduction, explain the offer, assess interest, and log outcomes in HubSpot. This fully remote role requires a quiet workspace and reliable internet.

You will use Aircall for calling, Microsoft Outlook for scheduling, and HubSpot to track leads. The company offers training, a base monthly salary, and bonus opportunities for candidates in Pakistan.