Remote Operations Lead & Executive Support

Go Lean Health; Sukkur; Remote; PKR 2,286,000 - 2,667,000; Full time

Job summary

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner to support senior leadership, manage strategic projects, and tighten operational workflows across the organization. You will own the end-to-end processes linking physician partners, practice staff, patients, and internal teams, with a hands-on approach to solving problems, implementing solutions, and measuring impact.

Remote full-time role requiring strong English, robust organizational skills, and comfort with

Qualifications

• 2+ years of experience in operations, program management and client success.
• Experience owning processes and outcomes rather than only completing administrative tasks.
• Strong understanding of patient scheduling, provider coordination, documentation, healthcare administrative workflows, and service operations.
• Demonstrated ability to identify operational problems, investigate root causes, and independently implement solutions.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and spoken English.
• Strong communication skills and confidence interacting with physicians, practice staff, healthcare professionals, patients, and senior leadership.
• Experience creating or improving SOPs, workflows, dashboards, trackers, or operational systems.
• Strong attention to detail, particularly with patient information, billing information, and operational data.
• Ability to manage multiple priorities in a fast-moving environment.
• Comfortable learning unfamiliar tools, systems, workflows, and processes independently.
• Practical experience using AI, automation, or technology to improve business processes.

Responsibilities

• Coordinate executive support and project management with leadership.
• Turn leadership discussions into clear action plans and track progress with stakeholders.
• Prepare meeting summaries, presentations, reports and other materials for decision-making.
• Coordinate daily operational activities across physician practices, patients, providers and internal teams.
• Support practice onboarding, patient scheduling, provider coordination, documentation, and other administrative workflows.
• Identify inefficiencies, resolve recurring issues, and create or improve SOPs and templates.

Skills

Operations

Project management

Client success

Patient scheduling

Provider coordination

Documentation workflows

Healthcare administrative workflows

English proficiency

SOPs & dashboards

AI automation

Tools

EHR/EMR systems

Scheduling platforms

CRM tools

Telehealth systems

Patient communication platforms

Job description

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner to support senior leadership, manage strategic projects, and tighten operational workflows across the organization. You will own the end-to-end processes linking physician partners, practice staff, patients, and internal teams, with a hands-on approach to solving problems, implementing solutions, and measuring impact.

Remote full-time role requiring strong English, robust organizational skills, and comfort with