Remote Operations Lead & Executive Assistant

Go Lean Health; Karachi Division; Remote; PKR 2,286,000 - 2,667,000; Full time

Job summary

Pillar Health Solutions seeks an Executive Assistant & Operations Partner to build and continuously improve the operational engine behind the company. This hands-on role partners with leadership across physician practices, patients, providers and internal teams to streamline workflows and implement practical solutions.

You will own projects, optimize processes, and leverage AI and automation to reduce repetitive work while measuring impact and driving efficiency in a fast-growing healthcare

Qualifications

• 2+ years of experience in operations, program management, and client success.
• Experience owning processes and outcomes beyond administrative tasks.
• Strong understanding of patient scheduling, provider coordination, and healthcare workflows.
• Ability to identify operational problems, investigate root causes, and implement solutions.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and spoken English.

Responsibilities

• Executive support, project management, and turning discussions into clear action plans.
• Coordinate daily operations across physician practices, patients, providers, and internal teams.
• Support onboarding, scheduling, documentation, and other healthcare administrative workflows.
• Develop SOPs, dashboards, trackers, and reporting to monitor activities.

Skills

Operations experience

Process improvement

English communication

Project coordination

Analytical thinking

Stakeholder management

AI automation

Job description

Pillar Health Solutions seeks an Executive Assistant & Operations Partner to build and continuously improve the operational engine behind the company. This hands-on role partners with leadership across physician practices, patients, providers and internal teams to streamline workflows and implement practical solutions.

You will own projects, optimize processes, and leverage AI and automation to reduce repetitive work while measuring impact and driving efficiency in a fast-growing healthcare