Remote Operations Lead & Executive Support

Go Lean Health; Lahore; À distance; PKR 2 286 000 - 2 667 000; Plein temps

Résumé du poste

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner who will build, run, and improve the operational engine of the business. This remote, full-time role is hands-on, collaborating with leadership to connect physician partners, staff, patients, and providers while shaping processes and workflows.

You will own projects, create SOPs, and leverage AI to automate repetitive tasks, measure outcomes, and drive efficiency in a growing healthcare environment.

Qualifications

• 2+ years of experience in operations, program management and client success.
• Experience owning processes and outcomes rather than only completing admin tasks.
• Strong understanding of patient scheduling, provider coordination, documentation, and healthcare workflows.
• Ability to identify operational problems, investigate root causes, and independently implement solutions.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and spoken English.
• Strong communication with physicians, practice staff, healthcare professionals, patients, and leadership.
• Experience creating or improving SOPs, workflows, dashboards, trackers, or operational systems.
• Attention to detail with patient data, billing information, and operational data.
• Ability to manage multiple priorities in a fast-moving environment.
• Comfortable learning unfamiliar tools independently.
• Practical experience using AI, automation, or technology to improve processes.

Responsabilités

• Executive support and project management to organize priorities and deadlines.
• Coordinate daily operations across practices, patients, providers, and internal teams; onboarding; scheduling.
• Develop reporting, dashboards, trackers, and use AI automation to streamline tasks and improve efficiency.

Connaissances

Excellent written and spoken English

Strong communication skills

Organizational skills

Analytical skills

Problem-solving skills

Ability to manage multiple priorities

Willingness to learn new tools

Experience with AI/automation

Outils

EHR/EMR systems

Scheduling platforms

CRM tools

Telehealth systems

Description du poste

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner who will build, run, and improve the operational engine of the business. This remote, full-time role is hands-on, collaborating with leadership to connect physician partners, staff, patients, and providers while shaping processes and workflows.

You will own projects, create SOPs, and leverage AI to automate repetitive tasks, measure outcomes, and drive efficiency in a growing healthcare environment.