Remote Operations Lead – Healthcare & Automation

Go Lean Health; Nawabshah; Remote; PKR 2.286.000 - 2.667.000; Vollzeit

Zusammenfassung

Pillar Health Solutions seeks an Executive Assistant & Operations Partner to build and run the operational engine across physician practices, patients, and providers. This remote, full‑time role collaborates with leadership to improve scheduling, onboarding, and workflows while introducing automation to reduce repetitive work.

You will own projects, create SOPs, and develop performance reporting to drive efficiency in a growing healthcare business.

Qualifikationen

• 2+ years in operations, program management and client success.
• Own processes and outcomes, not just admin tasks.
• Strong knowledge of scheduling, provider coordination and healthcare workflows.
• Identify problems, root causes, and independently implement solutions.
• Strong organizational, analytical and problem‑solving skills.
• Excellent written and spoken English.
• Strong communication with physicians, staff and leadership.
• Experience creating or improving SOPs, workflows, dashboards, trackers, or systems.
• Attention to detail with patient data, billing and operational data.
• Ability to manage multiple priorities in a fast‑moving environment.
• Comfortable learning new tools independently.
• Practical experience with AI, automation to improve processes.

Aufgaben

• Organize priorities, coordinate projects, manage follow‑ups, and meet deadlines.
• Turn leadership discussions into action plans and track progress.
• Prepare summaries, presentations, reports for leadership.
• Coordinate daily operations among practices, patients, providers, and teams.
• Support onboarding, scheduling, provider coordination and admin workflows.
• Identify inefficiencies and create or improve SOPs and templates.
• Maintain dashboards and reports to monitor KPIs.
• Analyze data and provide actionable insights and recommendations.
• Leverage AI and automation to streamline tasks.

Kenntnisse

Operations

Project management

Client success

English fluency

Communication

Analytical

Problem solving

Detail oriented

Multitasking

Automation

Tools

EHR/EMR systems

Scheduling platforms

CRM tools

Telehealth systems

Patient communication platforms

Jobbeschreibung

Pillar Health Solutions seeks an Executive Assistant & Operations Partner to build and run the operational engine across physician practices, patients, and providers. This remote, full‑time role collaborates with leadership to improve scheduling, onboarding, and workflows while introducing automation to reduce repetitive work.

You will own projects, create SOPs, and develop performance reporting to drive efficiency in a growing healthcare business.