Remote Healthcare Operations Lead & Process Optimizer

Go Lean Health; Larkana; Remote; PKR 2,286,000 - 2,667,000; Full time

Job summary

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner to build and improve the operational engine of the business. You will work closely with leadership, managing workflows connecting physicians, practice staff, patients, and internal support teams.

The role involves developing practical solutions, implementing them, and measuring outcomes. This remote, full-time position emphasizes hands-on process improvement, SOP creation, and automation to reduce repetitive work

Qualifications

• Experience in healthcare operations and client success.
• Ability to own processes and outcomes beyond routine tasks.
• Strong understanding of patient scheduling and provider coordination.
• Identify root causes and independently implement solutions.
• Excellent written and spoken English.
• Familiarity with SOPs, dashboards, and operational systems.
• Comfort with learning new tools and AI automation.

Responsibilities

• Support leadership to organize priorities, coordinate projects and deadlines.
• Turn discussions into action plans and track progress with stakeholders.
• Prepare summaries, presentations and reports to aid decision-making.

Skills

Patient scheduling

Provider coordination

Documentation

Operational problem-solving

SOPs & workflows

Communication skills

AI/Automation experience

Multi-priority management

Job description

Pillar Health Solutions is seeking an Executive Assistant & Operations Partner to build and improve the operational engine of the business. You will work closely with leadership, managing workflows connecting physicians, practice staff, patients, and internal support teams.

The role involves developing practical solutions, implementing them, and measuring outcomes. This remote, full-time position emphasizes hands-on process improvement, SOP creation, and automation to reduce repetitive work