Production IT Support Associate - Fresh Graduate

iGate Technologies Pakistan; Sialkot; On-site; PKR 360,000 - 720,000; Full time

Job summary

iGate Technologies Pakistan is seeking an IT Support Officer to help maintain the IT infrastructure across our production units in Sialkot. You will learn under seniors while ensuring network uptime, troubleshooting hardware and software, and supporting production floor systems.

This role suits a recent graduate with basic IT knowledge who is eager to grow in a fast-paced manufacturing setting. On-site with supervision, you will gain practical experience across Windows/Linux, AD, and ERP modules.

Qualifications

• Bachelor's degree required: BCS, BS CS or equivalent accepted.
• 0–1 year experience welcome (internships or fresh grads)
• Knowledge of TCP/IP, LAN, WiFi and basic firewall concepts
• Basic hardware, software, and printer troubleshooting skills
• Understanding of ERP modules (inventory, production)

Responsibilities

• Monitor and support IT infrastructure on production floor networks
• Troubleshoot hardware/software issues on servers and terminals
• Assist in managing Active Directory users and permissions
• Review firewall logs and assist in backup/recovery procedures
• Provide ERP client support on production floor and coordinate with ERP vendors

Skills

TCP/IP basics

LAN & WiFi

Hardware troubleshooting

Teamwork

Communication

Education

BCS / BS CS

Tools

Windows Server

Linux (Ubuntu/CentOS)

ERP systems

Job description

iGate Technologies Pakistan is seeking an IT Support Officer to help maintain the IT infrastructure across our production units in Sialkot. You will learn under seniors while ensuring network uptime, troubleshooting hardware and software, and supporting production floor systems.

This role suits a recent graduate with basic IT knowledge who is eager to grow in a fast-paced manufacturing setting. On-site with supervision, you will gain practical experience across Windows/Linux, AD, and ERP modules.