IT Field Support Technician

Trending technologies; Islamabad; On-site; PKR 420,000 - 600,000; Full time

Job summary

Trending technologies in Islamabad requires an IT support technician to assist with delivery, installation, maintenance, and day-to-day coordination of technology solutions for clients on-site.

The role involves installing and testing computers, networking equipment, peripherals, and related hardware; providing user support; documenting assets and service activities; and assisting senior engineers with site assessments and deployments.

Qualifications

• Basic knowledge of computer hardware, operating systems, peripherals, and device configuration.
• Understanding of LAN concepts, network devices, cabling, connectivity checks, and common troubleshooting methods.
• Ability to diagnose basic hardware, software, printer, and connectivity issues using a structured approach.
• Hands-on ability to install, replace, configure, and test IT equipment under supervision.
• Accurate documentation of assets, service activities, test results, and issue resolutions.
• Strong communication, customer service, teamwork, time management, and willingness to learn.
• Ability to follow technical instructions, safety procedures, and escalation protocols.

Responsibilities

• Assist with installation, configuration, testing, and basic troubleshooting of computers, networking equipment, peripherals, and related hardware.
• Provide technical support to users and elevate complex hardware, software, or connectivity issues when required.
• Prepare equipment, maintain asset and service records, and document completed technical activities.
• Support preventive maintenance, diagnostics, replacements, and warranty-related coordination.
• Help senior engineers with site assessments, solution deployment, demonstrations, and client support activities.
• Follow company procedures for safety, data handling, and service quality.

Job description

Trending technologies in Islamabad requires an IT support technician to assist with delivery, installation, maintenance, and day-to-day coordination of technology solutions for clients on-site.

The role involves installing and testing computers, networking equipment, peripherals, and related hardware; providing user support; documenting assets and service activities; and assisting senior engineers with site assessments and deployments.