IT - Administrator Support Officer

RECH INTERNATIONAL; Karachi Division; On-site; PKR 420,000 - 840,000; Full time

Job summary

RECH INTERNATIONAL in Karachi is seeking an IT Administrator to manage daily IT operations, provide hardware and network support, and oversee IT procurement for the Karachi office and regional locations. You will deliver End-User and remote support, maintain LAN/Wi‑Fi, CCTV systems, and coordinate with an outsourced IT partner for AD access and escalations.

Certifications (preferred): CompTIA A+, Network+, Security+.

Qualifications

• Bachelor's degree in CS/IT or DAE/Diploma with relevant experience.
• 2–4 years IT support/administration experience.
• Proficiency with Active Directory and remote support tools (e.g., AnyDesk).
• Certifications (preferred): CompTIA A+, Network+, Security+.

Responsibilities

• End-User & Remote Support for desktops, laptops, printers, and scanners.
• Troubleshoot LAN/Wi-Fi issues and monitor CCTV systems across locations.
• Handle IT purchases, vendor quotes, approvals, and documentation.

Skills

IT support

Vendor coordination

Communication

Multitasking

Education

Bachelor's degree in CS/IT

DAE/Diploma in CS/Electronics

Tools

AnyDesk

Active Directory

CCTV maintenance

Job description

Job Description

WE ARE HIRING

IT - Administrator

We are seeking a proactive and responsible IT Administrator to manage day-to-day IT operations, provide hardware/network support, and oversee IT procurement across our Karachi office and regional locations.

Department:Administration

Location: Shahreh Faisal, Karachi

Key Responsibilities

• End-User & Remote Support: Provide Tier 1 & 2 support for desktops, laptops, printers, and scanners. Deliver remote support to regional offices via AnyDesk/video call.
• Network & Systems: Troubleshoot Wi‑Fi and LAN connectivity issues. Monitor and maintain CCTV surveillance systems across all locations.
• Vendor & Procurement Management: Handle IT purchases, obtain vendor quotes, coordinate approvals, and ensure proper audit clearance and documentation.
• External Team Liaison: Coordinate with our outsourced IT partner for Active Directory access control, user provisioning, and complex server/network escalations.
• Asset Management: Maintain updated inventories for IT assets, hardware warranties, software licenses, and operational logs.

Qualifications & Requirements

• Education: Bachelor's degree in CS, IT, or a related field (or DAE/Diploma in CS/Electronics with relevant experience).
• Experience: 2–4 years of experience in IT support/administration. Prior experience with vendor coordination and IT procurement is a strong plus.
• Technical Skills: Strong hardware troubleshooting, basic LAN/Wi‑Fi networking, remote support tools, CCTV maintenance, and basic Active Directory knowledge.
• Soft Skills: Excellent organizational, communication, and multi-tasking abilities.
• Certifications (Preferred): CompTIA A+, Network+, Security+, or equivalent.