Operations Assistant

FairJ Consultancy; Islamabad; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

FairJ Consultancy is seeking an Operations Assistant to provide administrative support across multiple business units. You will assist with documentation, record-keeping, and application follow-ups, while coordinating import-export tasks and supplier communications.

You will maintain spreadsheets, reports, and digital files, ensuring deadlines are met and information stays confidential. Fresh graduates are welcome to apply and grow with the team.

Qualifications

• Bachelor's degree or equivalent education in business-related field.
• Fresh graduates encouraged to apply.
• Basic computer literacy and willingness to learn business processes.
• Good English communication skills.
• Ability to work independently and with the wider team.

Responsibilities

• Assist with daily administrative and operational tasks across business units.
• Support documentation, record-keeping, and application follow-ups.
• Assist with import-export documentation, supplier communication, shipment tracking, and logistics coordination.
• Maintain spreadsheets, business records, reports, and digital files.
• Follow up on pending tasks, deadlines, and requests from management.
• Coordinate with team members, suppliers, clients, and business partners when required.
• Help prepare operational reports, meeting notes, and task updates.
• Assist in organising schedules, documents, and business-related activities.
• Identify routine issues and bring them to the attention of the relevant manager.
• Handle company information responsibly and follow internal procedures.
• Perform other reasonable operational and administrative tasks assigned by management.

Skills

Communication

Organization

Computer Skills

Attention to Detail

Problem-Solving

Teamwork

Time Management

Professionalism

Digital Adaptability

Education

Bachelor's degree or equivalent in Business Administration, Commerce, Management, IT, or related field

Tools

Microsoft Word

Excel

Google Docs

Google Sheets

Job description

Job Description

Key Responsibilities

• Assist with daily administrative and operational tasks across different business units.
• Support FairJ Consultancy with documentation, record-keeping, and application follow-ups.
• Assist with import-export documentation, supplier communication, shipment tracking, and logistics coordination.
• Maintain spreadsheets, business records, reports, and digital files.
• Follow up on pending tasks, deadlines, and requests from management.
• Coordinate with team members, suppliers, clients, and business partners when required.
• Help prepare operational reports, meeting notes, and task updates.
• Assist in organising schedules, documents, and business-related activities.
• Identify routine issues and bring them to the attention of the relevant manager.
• Handle company information responsibly and follow internal procedures.
• Perform other reasonable operational and administrative tasks assigned by management.

Eligibility Requirements

• Bachelor's degree or equivalent education in Business Administration, Commerce, Management, IT, or a related field is preferred.
• Fresh graduates are encouraged to apply.
• Previous experience in administration, customer service, office support, or business operations is an advantage but not mandatory.
• Basic computer literacy and willingness to learn business processes are essential.
• Good English communication skills are preferred.
• Ability to work independently when assigned tasks and collaborate with the wider team.

Role Boundaries

• The Operations Assistant will report to the Operations Manager or designated senior management.
• The position is supportive and administrative; it does not carry independent authority to make major business or financial decisions.
• Payments, contracts, purchases, hiring decisions, and external commitments must be approved by the authorised person.
• Company information, client records, and business documents must remain confidential.
• All assigned tasks must be completed honestly, accurately, and within agreed deadlines.
• Any errors, operational concerns, or potential conflicts of interest must be reported to the relevant manager.

Job Specification

Professional Skills Required

• Communication: Clear and professional written and verbal communication.
• Organisation: Ability to manage tasks, maintain records, and meet deadlines.
• Computer Skills: Basic to intermediate knowledge of Microsoft Word, Excel, Google Docs, and Google Sheets.
• Attention to Detail: Ability to check documents, enter information accurately, and maintain organised records.
• Problem-Solving: Willingness to identify issues and seek practical solutions.
• Teamwork: Ability to coordinate with colleagues and follow instructions.
• Time Management: Ability to prioritise tasks and handle multiple assignments.
• Professionalism: Responsible attitude, punctuality, confidentiality, and willingness to learn.
• Digital Adaptability: Ability to learn new software, online tools, and business systems.