Operations Coordinator - International Client Support - TJ / 1899006

Recruit AI; Pakistan; Remote; PKR 1,200,000 - 1,800,000; Full time

Job summary

Recruit AI is seeking an Operations Coordinator for international client support, working remotely. The role focuses on admin and operations, handling client communications, scheduling, and documentation to ensure smooth processes across borders.

The ideal candidate will have strong English skills, five years of admin experience, and the ability to manage multiple tasks with discretion and professionalism in a fast-paced, remote environment.

Qualifications

• At least five years of experience in administration and client services.
• Excellent spoken and written English skills.
• Experience coordinating with international clients across time zones.

Responsibilities

• Communicate professionally with international clients via email, messaging, calls, and online meetings.
• Coordinate internally to ensure timely completion of client requirements and tasks.
• Maintain and update daily task lists, deadlines, schedules, and follow-ups.

Skills

Client communication

Coordination

Administration

English proficiency

Tools

MS Office

Google Workspace

CRM systems

Shopify

WordPress

Project management tools

Job description

Our client Recruit AI is looking for a Operations Coordinator - International Client Support in REMOTE

Recruit AI is seeking a diligent Admin and Operations Executive to handle international client coordination and daily business operations. This role demands a professional with at least five years of experience in administration and client services, possessing excellent spoken and written English skills. The ideal candidate communicates confidently with clients worldwide, manages schedules, coordinates tasks, and follows up with teams independently. With a proactive, organized mindset, the individual takes full ownership of Responsibilities and ensures operational efficiency while maintaining professionalism. This position requires no team management but involves close coordination with internal stakeholders and external partners to facilitate smooth business processes.

The suitable candidate balances multiple Responsibilities including client communication, documentation, scheduling, and social media support with accuracy and attention to detail. The role also involves preparing professional documents such as quotations and reports, maintaining customer records, and researching for management needs. The candidate must be familiar with tools like MS Office, Google Workspace, CRM systems, and online communication platforms. Flexibility and responsiveness within agreed working hours are essential to meet international business requirements and provide top-class client support.

Responsibilities

• Communicate professionally and promptly with international clients through email, WhatsApp, phone calls, and online meetings to handle queries and updates.
• Coordinate internally with team members to ensure timely completion of client requirements and assigned tasks.
• Maintain and update daily task lists, deadlines, schedules, and follow-ups to track progress accurately.
• Arrange meetings, appointments, and team calendars; coordinate schedules efficiently to optimize workflow.
• Follow up proactively on pending tasks with team members and keep management informed about updates and potential issues.
• Manage and organize customer records, spreadsheets, files, reports, and other business documents securely and accurately.
• Prepare quotations, invoices, presentations, and various business documents using standardized templates.
• Assist management in daily administrative and operational duties to ensure seamless business functioning.
• Coordinate communication and transactions with clients, suppliers, service providers, and other stakeholders when necessary.
• Conduct basic research and compile information to support management decisions and business operations.
• Support social media management by assisting with posts, captions, messages, and related content activities.
• Maintain clear and comprehensive records of client communications, active tasks, and completed assignments.
• Identify and address pending issues proactively, ensuring appropriate follow-up until resolution.
• Handle multiple Responsibilities

simultaneously while maintaining high accuracy, professionalism, and confidentiality.

• Demonstrate ownership and autonomy in task execution, requiring minimal supervision or repeated reminders.
• Use MS Office, Google Workspace, CRM software, Shopify, WordPress, and project management tools efficiently to enhance daily operations.
• Adapt to flexible working hours and remain responsive and available during agreed times to support international clients and team coordination.