Manager, Employee Relations

Khanewal; Karachi Division; On-site; PKR 1,800,000 - 3,400,000; Full time

Job summary

Indus Hospital & Health Network seeks a Manager of Employee Relations to lead complex employee relations matters across a large healthcare organization. You will conduct investigations, provide guidance to managers on disciplinary actions, and develop/uphold policies to ensure lawful and fair treatment of staff.

The role requires a Master’s in HR or MBA/MPA with LLB, and 8–10 years of HR experience including 5–6 years in employee relations.

Qualifications

• 8–10 years of progressive HR experience with 5–6 years in employee relations, labor relations, or HR compliance in a large organization.
• Strong knowledge of Pakistan’s labor laws and healthcare HR practices.
• Excellent verbal and written communication and report writing skills.
• Proficiency in MS Word, Excel, and PowerPoint.

Responsibilities

• Handle employee relations matters including grievances, conflicts, misconduct, and disciplinary issues.
• Lead investigations into employee complaints, harassment, policy violations, and workplace disputes.
• Advise managers on performance issues, disciplinary actions, terminations, and conflict resolution.
• Develop and update employee relations policies, procedures, and handbooks.
• Ensure compliance with labor laws, regulations, and internal HR policies.
• Manage disciplinary and grievance procedures, including hearings and final decisions.
• Monitor and report grievances, disciplinary actions, and turnover trends.
• Support exit interviews and analyze findings related to retention and satisfaction.
• Maintain confidential records of employee relations cases and outcomes.
• Promote open communication and ethical conduct aligned with the organization’s values.
• Stay updated on labor law changes and employee relations trends.

Skills

Labor relations

HR compliance

Conflict resolution

Communication

Report writing

Education

Master’s degree in HR or MBA/MPA

LLB

Tools

MS Word

Excel

PowerPoint

Job description

## Manager, Employee RelationsFull Job Details#### Job Description## Education* Master’s degree in Human Resources or Business Administration (MBA/MPA)* LLB requiredHire Resume Writers## Experience* Minimum **8–10 years** of progressive experience in Human Resources* At least **5–6 years** specifically focused on employee relations, labor relations, or HR compliance in a large organization## Job Responsibilities* Handle employee relations matters including grievances, conflicts, misconduct, and disciplinary issues.* Lead investigations into employee complaints, harassment allegations, policy violations, and workplace disputes.* Advise managers on performance issues, disciplinary actions, terminations, and conflict resolution.* Develop and update employee relations policies, procedures, and employee handbooks.* Ensure compliance with applicable labor laws, employment regulations, and internal HR policies.* Manage disciplinary and grievance procedures, including documentation, hearings, show-cause notices, and final decisions.* Monitor and report employee relations metrics such as grievances, disciplinary actions, and turnover trends.* Support exit interviews and analyze findings related to employee retention and satisfaction.* Maintain confidential records of employee relations cases and outcomes.* Promote open communication and ethical conduct in line with IHHN’s mission and values.* Stay updated on labor law changes, healthcare employment practices, and employee relations trends.## Required Skills* Strong knowledge of Pakistan’s labor laws, employment regulations, and HR best practices.* Knowledge of HR practices relevant to the healthcare sector.* Strong interpersonal and conflict-resolution skills.* Excellent verbal and written communication skills.* Strong report writing and case documentation abilities.* Proficiency in **MS Word, Excel, and PowerPoint**.## Important NoteIndus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.