Front Desk Officer

DIAMOND BUILDERS LIMITED; Karachi Division; On-site; PKR 446,000 - 781,000; Full time

Job summary

DIAMOND BUILDERS LIMITED seeks a Front Desk Officer to be the first point of contact in our Karachi operations. The role is full-time and on-site, greeting visitors, answering calls, directing inquiries, and supporting general reception duties.

The ideal candidate communicates clearly, handles multiple tasks with courtesy, and maintains a professional and welcoming front desk environment for clients and staff.

Qualifications

• Strong interpersonal and professional communication with visitors, clients and team members.
• Reception duties including answering phones, greeting guests, managing appointments, and maintaining a tidy reception area.
• Customer service skills to handle inquiries and ensure a positive visitor experience.
• Familiarity with office equipment (phones, printers, scanners, photocopiers) and ability to use them efficiently.
• Basic record keeping, filing, data entry, and handling correspondence.

Responsibilities

• Greet guests and answer/direct phone calls and inquiries.
• Manage inquiries and maintain visitor logs; coordinate appointments.
• Handle incoming/outgoing mail and support basic office administration.
• Assist colleagues with administrative tasks and ensure front desk procedures are followed.

Skills

Interpersonal skills

Customer service

Communication

Reception duties

Office software

Time management

Education

High school diploma or equivalent

Tools

Office equipment operation

Job description

Company Description

DIAMOND BUILDERS LIMITED is a real estate company headquartered in Slough, United Kingdom, with growing operations that support property development and management activities. The company focuses on delivering professional real estate services, including residential and commercial property projects. Team members work within a structured environment that values reliability, customer focus, and organized processes. DIAMOND BUILDERS LIMITED offers opportunities to contribute to efficient office operations and positive client experiences as part of a professional real estate organization.

Role Description

The Front Desk Officer is a full-time, on-site role based in the Karachi Division, responsible for managing the reception area and serving as the first point of contact for visitors and callers. Daily tasks include greeting guests, answering and directing phone calls, managing inquiries, and maintaining a professional and welcoming front office environment. The role involves handling incoming and outgoing mail, coordinating appointments, maintaining visitor logs, and supporting basic office administration such as filing and data entry. The Front Desk Officer will operate office equipment, assist colleagues with administrative needs, and ensure front desk procedures are followed consistently. This role requires a professional appearance, punctuality, and the ability to handle multiple tasks while delivering courteous and efficient service.

Qualifications

• Candidates should possess strong interpersonal skills and the ability to communicate clearly and professionally with visitors, clients, and team members.
• Candidates should possess skills in receptionist duties, including answering phones, greeting guests, managing appointments, and maintaining a tidy reception area.
• Candidates should possess customer service skills to handle inquiries, resolve basic issues, and ensure a positive experience for all visitors.
• Candidates should possess familiarity with office equipment such as telephones, printers, scanners, and photocopiers, and be able to use them efficiently.
• Candidates should possess office administration skills, including basic record keeping, filing, data entry, and handling correspondence.
• Additional beneficial qualifications include proficiency with common office software (e.g., MS Office), strong organizational and time-management skills, and attention to detail.
• Previous experience in a front desk, receptionist, or administrative support role is preferred; a high school diploma or equivalent is typically required.