Front Desk Officer

Zameen.com; Lahore; On-site; PKR 279,000 - 469,000; Full time

Job summary

Zameen.com in Lahore is seeking a dedicated receptionist to support daily office operations and serve as the first point of contact for staff and visitors. You will manage front-desk duties, coordinate meetings, and assist with inventory and records to ensure a smooth, professional environment.

The role requires strong communication, PC skills, and the ability to handle multiple tasks in a busy office. Location is Lahore, with on-site work expectations.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in receptionist duties or customer service.
• Excellent communication with clients.
• Proficient with Google Suite and basic computer skills.
• Ability to file and organize, and handle stressful situations.

Responsibilities

• Provide front-end floor experience for employees, visitors, clients and guests.
• Ensure a professional company image through excellent front-desk service.
• Oversee general administration and housekeeping tasks.
• Coordinate in-house meetings and events with concern departments.
• Maintain attendance, stock issuance, genset/meter sheets, and guest logs.
• Manage gate passes and incoming postage records.

Skills

Communication skills

Problem solving

Organization

Education

Bachelor's degree

Tools

Google Suite

Job description

Job Brief:

The Position holder is responsible for supporting office operations and acting as the first point of contact for customers and clients. or ensuring that floor is well managed and properly maintained. This roll also requires a reliable and proactive individual to own responsibilities and provide necessary support to the staff members for smooth operations.

Job Responsibilities:

Providing the best internal & external guest experience:

To provide the best possible front-end floor experience to all employees, visitors, clients & guests in ensuring projection of the best professional image of the company.

General Administration:

• Management of protocols
• Supervision of Housekeeping tasks
• Courier management
• In house meetings & events management
• Continues coordination with concern departments
• Reporting time 15 minutes earlier before staff members.

Inventory & Record Maintaining:

• Maintaining Attendance sheet of support staff
• Maintaining Stock Issuance record
• Maintaining Genset and Electric Meter Sheet
• Maintaining Qarshi water supply sheet
• Daily Headcount sheet
• Floor Equipment Management
• Maintaining Guest/visitor’s sheet
• Maintaining Dispatch sheet
• Gate passes record / incoming postage

Job Requirements:

Bachelor’s degree in a relevant field.

Previous experience in receptionist duties, customer service, or related field.

Excellent communication skills to interact professionally with clients.

Proficient in Google Suite and basic computer skills; knowledge of basic office equipment, including phones and printers.

Ability to perform various office tasks such as filing and organising.

Strong problem-solving skills and ability to handle stressful situations.

Location: Lahore