Front Desk Officer - Guest Experience & Admin Support

EWS Group; Karachi Division; On-site; PKR 670,000 - 1,004,000; Full time

Benefits offered by this job

Market-leading Salary

Medical Coverage – Self & Dependents

Provident Fund

Employee Performance-based bonuses

Company Provided Lunch/Dinner

Professional Development Budget

Recreational area for in-house games

Life Benefit

Leave Encashment

Conveyance Allowance

Job summary

Contour Contour Software in Karachi is seeking a responsible Front Desk Officer to be the face of the office, handling reception, visitor management, and clerical duties. You will report to the Senior HR team and work closely with management to ensure a smooth front desk operation.

The role requires a B.Com or higher with 3–4 years experience, excellent English, proficiency in Word, Excel, PowerPoint, Outlook, and Adobe Acrobat, and a customer‑oriented mindset.

Qualifications

• B.Com or more with experience of at least 3-4 years.
• Excellent English communication skills
• Knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and Adobe Acrobat.
• Customer service orientation

Responsibilities

• Greet and welcome guests.
• Answer questions and address complaints.
• Oversee clerical and administrative tasks.
• Answering phone calls and keeping an inventory of office supplies.
• Managing files and recording information as needed.
• Receive letters, packages, etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort, and forward emails.
• Monitor office expenses and costs.
• Providing support to Admin and HR for documentation.
• Helping organize and maintain office common areas.
• Take up other duties as assigned (travel arrangements, schedules, etc.)
• Assist HR team for scheduling job interviews and communicating with candidates.

Skills

Flexibility

Adaptability

multitask

Emotional maturity

Planning and organizing

Stress tolerance

High energy

Enthusiasm

Education

B.Com or higher

Tools

Microsoft Word

Excel

Outlook

Microsoft PowerPoint

Adobe Acrobat

Job description

Contour Contour Software in Karachi is seeking a responsible Front Desk Officer to be the face of the office, handling reception, visitor management, and clerical duties. You will report to the Senior HR team and work closely with management to ensure a smooth front desk operation.

The role requires a B.Com or higher with 3–4 years experience, excellent English, proficiency in Word, Excel, PowerPoint, Outlook, and Adobe Acrobat, and a customer‑oriented mindset.