Front Desk Officer (Karachi, Pakistan)

CBRE Group, Inc.; Karachi Division; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

CBRE Group, Inc. in Karachi is seeking a Front Desk Officer to be the first point of contact for visitors and to warmly greet guests, answer inquiries, and direct calls.

You will keep the reception area tidy, manage mail and deliveries, coordinate meeting room bookings, support office operations, and assist with daily facility tasks.

Qualified candidates have a general education degree and 2–3 years of experience, with strong MS Office skills, customer service orientation, and clear communication.

Qualifications

• General Education Degree required.
• 2–3 years experience preferable.
• Strong MS Office skills (Excel, Word, Outlook).
• Excellent written and verbal communication.

Responsibilities

• Greet visitors and manage front desk reception.
• Answer inquiries and redirect calls.
• Maintain tidy reception and manage mail/deliveries.
• Coordinate meeting room bookings and office supplies.

Skills

Customer service orientation

MS Office

Excel

Word

Outlook

Education

General Education Degree

2–3 years experience

Tools

MS Office

Job description

About the Role:

This position will be the first point of contact for visitors, Front Desk officer will welcome guests & greet people who visit the business.

What You’ll Do

• Keep front desk tidy and presentable with all necessary material.
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels.
• Check, sort & forward emails.
• Work order management work order to be raised to follow ups (POC).
• Lunch and fruits vendor management.
• Office daily cleaning and inspection and checklist for all sites.
• Monthly FE inspection checklist/monthly QHSE checklist.
• Manage and keep track of office supplies and inventory.
• Daycare management cleaning/drycleaning and other duties related to daycare. (where applicable)
• Manage and entertain Female/ disable/ shower room/ executive washroom complains.
• Manage health zone laundry. (where applicable)
• Staff Overtime management.
• Management of inventory of first aid box.
• First aid box management and checklist.
• Bookings and management of meeting room.
• Inventory of spare parts for office.
• MD Room management.
• Crockery management for cafeteria.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

• Formal supervisory responsibilities for the soft service team.
• Align office boy to serve refreshments to office employees & guests.
• Co-ordinate’s work and assign tasks.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• General Education Degree. Bachelors/Graduation in any field.
• Minimum 2-3-years experience is preferable.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and/or ABILITIES

• Familiarity with office machines
• Knowledge of office management and basic bookkeeping
• Excellent knowledge of MS Office (especially Excel and Word)
• Customer service orientation
• Intermediate skills with Outlook, and intranet/internet.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process