Female Receptionist (Market Competitive)

Hayatabad Specialist Medical; Peshawar City Tehsil; On-site; PKR 300,000 - 420,000; Full time

Job summary

Hayatabad Specialist Medical Clinic in Peshawar is seeking a Female Receptionist to be the main point of contact for patients and staff. The role supports administrative operations, accurate record-keeping, appointment coordination, and professional customer service within the clinic.

Responsibilities include checking in patients, updating the diary and dispatch registers in real-time, indexing medical records, and managing correspondence to ensure smooth clinical workflow.

Qualifications

• Experience in office administration and clerical duties.
• Familiarity with patient records and diary/dispatch systems is a plus.

Responsibilities

• Maintain official patient and appointment files with accurate recording and proper indexing
• Update diary and dispatch registers in real-time for clinic operations
• Index and organize medical records according to standardized protocols
• Prepare and type service book entries with high accuracy and speed
• Manage certified copies and cause lists for patient records
• Ensure timely dispatch of correspondence and service requests

Skills

Patient intake

Appointment scheduling

Records management

Customer service

Data entry

Job description

The Female Receptionist at Hayatabad Specialist Medical Clinic (Peshawar) serves as the primary point of contact for patients and staff, ensuring seamless administrative operations within the healthcare facility. This role is essential for maintaining smooth clinic functioning through accurate record-keeping, appointment coordination, and professional customer service.

Day-to-day responsibilities include checking in patients, updating the diary and dispatch registers in real-time, preparing service book entries, indexing medical records, and managing correspondence. The receptionist maintains certified copies of patient records and ensures all service bookings are accurately documented for clinical workflow.

Candidates undergo a 100-MCQ written screening examination covering office administration and secretarial studies. Merit shortlisting follows document verification, and final selection occurs through a Departmental Selection Committee interview assessing professional competence and suitability for the role.

Key duties and responsibilities:

• Maintain official patient and appointment files with accurate recording and proper indexing
• Update diary and dispatch registers in real-time for clinic operations
• Index and organize medical records according to standardized protocols
• Prepare and type service book entries with high accuracy and speed
• Manage certified copies and cause lists for patient records
• Ensure timely dispatch of correspondence and service requests