Lhv (Market Competitive)

Hayatabad Specialist Medical; Peshawar City Tehsil; On-site; PKR 600,000 - 800,000; Full time

Job summary

Hayatabad Specialist Medical Clinic (Peshawar) seeks a Liaison Officer (Lhv) to act as the primary contact between patients, clinical staff, and administrative systems. The role ensures smooth communication, accurate medical documentation, and supports clinic operations while upholding confidentiality and regulatory standards.

The Lhv will maintain electronic medical records, respond to patient inquiries by phone and email, and coordinate appointment schedules with clinical departments, ensuring

Responsibilities

• Maintain accurate patient medical records in the electronic health information system
• Provide timely and accurate information to patients regarding their health status and treatment plans
• Coordinate between clinical staff and administrative departments for appointment scheduling and referrals
• Ensure compliance with clinic data privacy and confidentiality regulations
• Prepare and submit medical reports and documentation as per standard protocols
• Resolve patient queries and elevate complex medical inquiries to senior medical staff

Job description

Hayatabad Specialist Medical Clinic (Peshawar) seeks a Lhv (Liaison Officer) to serve as the primary point of contact between patients, clinical staff, and administrative systems. This role ensures seamless communication, maintains accurate medical documentation, and supports efficient clinic operations while upholding patient confidentiality and regulatory standards.

The Lhv performs daily workflows including maintaining electronic medical records, responding to patient inquiries via phone and email, coordinating appointment schedules with clinical departments, and ensuring all documentation complies with clinic SOPs and data privacy regulations.

Candidates undergo a 100-MCQ written screening examination covering medical terminology, record-keeping protocols, and patient communication. Merit shortlisting is followed by document verification and a Departmental Selection Committee interview to assess practical competencies and professional judgment.

Key duties and responsibilities:

• Maintain accurate patient medical records in the electronic health information system
• Provide timely and accurate information to patients regarding their health status and treatment plans
• Coordinate between clinical staff and administrative departments for appointment scheduling and referrals
• Ensure compliance with clinic data privacy and confidentiality regulations
• Prepare and submit medical reports and documentation as per standard protocols
• Resolve patient queries and elevate complex medical inquiries to senior medical staff