Receptionist (Market Competitive)

Bright Way Services; Islamabad; On-site; PKR 700,000 - 1,100,000; Full time

Job summary

Bright Way Services seeks a polished Receptionist to be the primary contact at the corporate headquarters in Rawalpindi/Islamabad. The role manages high-volume front desk duties, directs inquiries, and provides admin support to senior management while upholding confidentiality and professional decorum in a fast-paced private sector environment.

Responsibilities include operating a multi-line PABX, managing the visitor management system, maintaining executive calendars in Outlook, and

Qualifications

• Experience at front desk and visitor management.
• Proficiency with MS Office (Word/Outlook/Excel).
• Ability to maintain confidentiality and professional demeanor.

Responsibilities

• Greet and receive visitors professionally; verify appointments; issue visitor badges.
• Answer, screen, and forward calls on a multi-line PABX; take messages and manage schedules.
• Maintain electronic executive calendars; coordinate meeting room bookings and AV setup.
• Handle incoming/outgoing mail and courier logs; maintain dispatch records.
• Prepare letters, memos, and emails in MS Word; manage filing systems for retrieval.
• Monitor front desk security; coordinate with security for access control and emergencies.

Skills

Front desk operations

Communication skills

Professionalism

Confidentiality

Tools

MS Word

MS Outlook

MS Excel

PABX system

Video conferencing setup

Job description

Bright Way Services (Committee Chowk, Rawalpindi / Islamabad) seeks a professional Receptionist to serve as the primary point of contact for the organization's corporate headquarters. The role demands a polished, service-oriented individual capable of managing high-volume front desk operations, directing inquiries, and providing administrative support to senior management. The incumbent represents the corporate image, ensuring seamless communication flow between external stakeholders, clients, and internal departments while maintaining strict confidentiality and professional decorum in a fast-paced private sector environment.

Daily workflows encompass operating a multi-line PABX system, managing the visitor management system (VMS) for access control, and maintaining the executive appointment calendar via Microsoft Outlook. The Receptionist handles incoming/outgoing courier and postal logs, prepares meeting rooms with video-conferencing setups, and drafts routine correspondence in MS Word. Proficiency in Excel is required for maintaining visitor logs, staff movement registers, and office supply inventory. The role coordinates closely with Admin, HR, and Security for smooth daily operations.

Selection follows a Category A Written Screening Examination comprising 100 MCQs covering English Grammar, General Knowledge, Pakistan Affairs, Computer Literacy (MS Office/Internet), and Office Management principles. Candidates securing the qualifying merit threshold are shortlisted for document verification (CNIC, Domicile, Degrees, Experience Certificates). Final selection is determined by a Departmental Selection Committee interview assessing communication skills, situational judgment, and professional demeanor. Merit list is finalized based on combined written and interview scores.

Key duties and responsibilities:

• Greet and receive visitors, clients, and vendors professionally; verify appointments and issue visitor badges via the Visitor Management System
• Answer, screen, and forward incoming calls on multi-line PABX; take accurate messages and manage executive call schedules
• Maintain and update electronic appointment calendars for senior management; coordinate meeting room bookings and AV equipment setup
• Handle incoming and outgoing mail, courier packets, and official correspondence; maintain dispatch and receipt registers
• Prepare, format, and proofread routine letters, memos, and emails in MS Word; manage filing systems for easy retrieval
• Monitor front desk security protocols; coordinate with security personnel for emergency procedures and access control compliance