WordPress Live Support Pro — Help Small Businesses Thrive

Bluehost; Philippines; On-site; PHP 335,000 - 513,000; Full time

Benefits offered by this job

HMO benefits

Punctuality bonus

Generous vacation policy

Affinity groups

Job summary

Bluehost is seeking a WordPress Live Support Specialist to join WP Live in the Philippines. You’ll be the friendly expert guiding small business owners through WordPress setup, plugins, and design tweaks, with a focus on clear communication and patient problem-solving.

You’ll learn WordPress tools, collaborate with a team of WordPress pros, and help clients build, manage, and grow their online presence every day. This role emphasizes hands-on training and career growth.

Qualifications

• 1–2 years of customer service experience.
• Curious about technology and eager to learn WordPress tools.
• Strong communication, patience, and problem-solving skills.

Responsibilities

• Provide inbound call support as the voice of WP Live.
• Guide customers through WordPress tasks, plugins, and themes.
• Consult with business owners to improve website look and performance.
• Help small businesses grow online with confidence.
• Contribute to a community of learners and WordPress pros.

Skills

Customer service

Communication

Problem solving

Curiosity about technology

WordPress basics

Web hosting knowledge (plus)

Tools

WordPress

Elementor

Divi

WordPress Block Builder

Job description

Bluehost is seeking a WordPress Live Support Specialist to join WP Live in the Philippines. You’ll be the friendly expert guiding small business owners through WordPress setup, plugins, and design tweaks, with a focus on clear communication and patient problem-solving.

You’ll learn WordPress tools, collaborate with a team of WordPress pros, and help clients build, manage, and grow their online presence every day. This role emphasizes hands-on training and career growth.