Tech-Savvy Support Pro: Web Hosting & WordPress Helpdesk
1&1 IONOS SE
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Benefits offered by this job
Job summary
IONOS Philippines, located in Metro Cebu, seeks a TECHNICAL SUPPORT REPRESENTATIVE to assist creators and businesses online. You will troubleshoot, support sales, and help customers with web hosting and Wordpress-related needs.
The role emphasizes customer service excellence, calm professionalism, and motivation to hit targets, with shifting schedules and a focus on growth and engagement.
Qualifications
- Minimum 2nd year college or equivalent 2-year course completed.
- 6 months sales or customer service experience is beneficial.
- Knowledge in Website Development, Webhosting and Wordpress is an advantage.
- Content Management System knowledge is an advantage.
- Basic email knowledge and troubleshooting is an advantage.
- Excellent English communication skills.
Skills
Education
Tools
Job description
IONOS Philippines, located in Metro Cebu, seeks a TECHNICAL SUPPORT REPRESENTATIVE to assist creators and businesses online. You will troubleshoot, support sales, and help customers with web hosting and Wordpress-related needs.
The role emphasizes customer service excellence, calm professionalism, and motivation to hit targets, with shifting schedules and a focus on growth and engagement.
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