Customer Support Associate - Insurance | With PHP 30,000 Joining Bonus*

Accenture; Quezon City; Sur place; PHP 402 000 - 536 000; Plein temps

Avantages offerts par ce poste

HMO coverage

Bonuses & incentives

Training & certification

Paid sick leave

Paid vacation leave

Résumé du poste

Accenture Philippines is seeking a Customer Service Representative - Insurance to support clients by reviewing documents, verifying agent and license details, and determining the correct handling of data. The role requires attention to detail and accuracy in processing records and communications.

The position is full-time and onsite in Cubao, Quezon City, with flexible shifts and holiday work expectations, and offers training, upskilling and comprehensive benefits including medical coverage and

Responsabilités

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Description du poste

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You:

The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college and with at least 1 year of experience; OR

• Open to college graduates, associate degree holders, and undergraduates who completed at least 1st year in college and with at least 2 years of experience

• 1 to 2 year of work experience in any or a combination of the following: Insurance, Healthcare, Retirement Services, Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work