Customer Service Associate | With PHP 30,000 Joining Bonus*

Accenture; Mandaluyong; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

HMO coverage from day 1 of employment*

Allowances, bonuses, and incentives*

Company-sponsored training, upskilling

Sick and Vacation Leaves*

Job summary

Accenture is looking for a Customer Service Representative to support clients with professional, efficient service from Boni, Mandaluyong City. You will handle inquiries and ensure a positive customer experience in a fast-paced environment.

Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience are welcome to apply. This full-time onsite role requires shifting schedules and holiday work, with competitive benefits and opportunities for growth.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to the scope of work and service level requirements, ensuring call quality and timely resolution.

Skills

BPO experience

Full-time onsite

Education

Open HS graduates (old curriculum)

SHS graduates

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City
• Amenable to shifting schedules and holiday work.
  

*Terms and conditions apply