Customer Service Associate | With Joining Bonus* and Virtual Hiring Option

Accenture; Mandaluyong; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Job summary

Accenture Philippines is hiring a Customer Service Representative to support customers with professional, empathetic service, ensuring adherence to SLAs and quality standards. The ideal candidate is an Open HS or SHS graduate, with at least six months BPO experience, willing to work full-time onsite in Boni, Mandaluyong City and to handle shifting schedules including holidays.

Accenture offers benefits from day one, allowances, bonuses, training and certifications, and paid sick and vacation

Qualifications

• Open HS graduates (old curriculum) or SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements, ensuring call quality and timely resolution.

Skills

BPO experience

Education

Open HS / SHS graduates

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Willing to work full-time onsite in Boni, Mandaluyong City

• Amenable to shifting schedules and holiday work.
  

*Terms and conditions apply