Customer Support Representative | With Virtual Recruitment

Accenture; Taguig; Hybrid; PHP 223,000 - 290,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Performance incentives

Company-sponsored training, upskilling

Paid sick and vacation leaves

Job summary

Accenture in Taguig City is hiring a Customer Service Representative to deliver responsive support, resolve customer issues, and ensure service levels are met with accuracy and courtesy. This full-time onsite role requires strong communication, the ability to adapt to shifting schedules and holiday work, and a commitment to upholding quality standards while helping customers navigate solutions.

You will join a dynamic team, participate in ongoing training and certification, and contribute to a

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Communication skills

Education

HS/SHS graduates with old curriculum

SHS graduates

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Strong communication skills.

• Willing to work full-time onsite in Taguig City

• Amenable to shifting schedules and holiday work