WAVE 1 - Customer Service Representative

TREG Outsourcing; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO and health benefits

Performance incentives and bonuses

Paid training

Career growth opportunities

Job summary

TREG Outsourcing in Pasig is seeking a Customer Service Representative for on-site work with non-voice and chat/email support. No exp required; suitable for high school graduates or college grads. You will handle inquiries, provide product information, and ensure customer satisfaction in a fast-paced environment.

Benefits include health coverage, training, and opportunities for growth. Flexible work arrangements (on-site/hybrid/remote) may apply depending on the account.

Qualifications

• High School, Senior High School, or College Graduate.
• Proficient in English with basic computer skills.
• Willing to work on-site, hybrid, or remote depending on account.
• BPO experience is an advantage but not required.
• Competitive salary, incentives, bonuses, and health benefits.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information on products, services, and accounts.
• Resolve issues promptly and professionally.
• Maintain customer records and document interactions.
• Meet defined quality, productivity, and performance targets.
• Follow company policies and procedures at all times.

Skills

English communication

Basic computer navigation

Willing to work on-site/hybrid/remote

BPO experience advantageous

Education

High School / Senior High School / College Graduate

Job description

WAVE 1 - Customer Service Representative

TREG Outsourcing

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Customer Service Representative (Voice / Non-Voice)

Job Summary

We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives. The role involves assisting customers by providing information, resolving concerns, and delivering excellent customer service through phone, chat, or email support.

Key Responsibilities

• Handle customer inquiries through phone, chat, or email
• Provide accurate information regarding products, services, and account concerns
• Resolve customer issues in a timely and professional manner
• Maintain customer records and document interactions accurately
• Meet quality, productivity, and performance targets
• Follow company policies and procedures at all times

Qualifications

• High School Graduate, Senior High School Graduate, or College Graduate
• Good communication skills in English
• Basic computer navigation skills
• Willing to work on-site, hybrid, or work-from-home setup (depending on account requirements)
• BPO experience is an advantage but not always required
• Competitive salary package
• Performance incentives and bonuses
• HMO and health benefits
• Paid training
• Career growth and development opportunities
• Night differential and other allowances (if applicable)

Work Setup

• Non-Voice Account (Chat/Email Support)
• Full-Time Position
• Shifting Schedule

Salary Range

• ₱25,000 – ₱35,000+ per month (depending on experience, account, and qualifications)

Working Location

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