Customer Service Representative | Nonvoice and Voice

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Job summary

A staffing and consulting company in Pasig is seeking a Customer Service Representative for both voice and non-voice support. This entry-level role requires strong communication skills and a customer-oriented attitude. You will provide excellent customer service, resolve inquiries efficiently, and maintain accurate records. The position offers a bachelor’s degree in a relevant field as a preferred qualification, with no prior experience necessary. Benefits include job training and various government-mandated perks.

Qualifications

• No experience required; entry-level position.
• Strong communication skills, both verbal and written.
• Ability to multitask and manage time effectively.

Responsibilities

• Provide excellent customer service through both voice and non-voice support channels.
• Resolve customer inquiries efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.

Skills

Strong communication skills

Customer-oriented

Ability to multitask

Education

Bachelor's degree in a relevant field

Job description

Customer Service Representative | Nonvoice and Voice

Crescendo Staffing and Business Consulting Inc.

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Description

• Provide excellent customer service through both voice and non-voice support channels.
• Resolve customer inquiries efficiently and effectively, ensuring a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and protocols.
• Adhere to company guidelines and policies to fulfill customer needs.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No experience required; entry-level position.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Customer-oriented with a friendly demeanor.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Able to work in a fast-paced environment.

Preview

HR Manager Crescendo Staffing and Business Consulting Inc.

Active within three days

Working Location

Ground Flr, Bridgetowne Central Park. H3VP+PQC, Pasig, 1609 Metro Manila, Philippines

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