WAVE 1 - Customer Service Representative

TREG Outsourcing; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO and health benefits

Performance incentives and bonuses

Paid training

Career growth opportunities

Night differential and allowances

Job summary

TREG Outsourcing is hiring a Customer Service Representative to join our on-site team in Taguig. You will assist customers via phone, chat, or email, delivering accurate information and resolving concerns with professionalism.

The role suits individuals who can work on-site or in hybrid/remote setups as accounts vary. Training is provided, with competitive pay, incentives, and health benefits.

Qualifications

• Must be a high school, senior high school, or college graduate.
• Excellent English communication skills.
• Basic computer navigation skills.
• Willing to work on-site, hybrid, or WFH depending on account needs.
• BPO experience is an advantage but not required.
• Competitive salary and incentives with HMO.

Responsibilities

• Handle inquiries via phone, chat, or email.
• Provide product/service information and resolve concerns.
• Keep accurate customer records and document interactions.
• Meet quality, productivity, and performance targets.
• Follow company policies and procedures at all times.

Skills

English communication

Education

High School Graduate

Senior High School Graduate

College Graduate

Tools

Basic computer skills

Job description

WAVE 1 - Customer Service Representative

TREG Outsourcing

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Customer Service Representative (Voice / Non-Voice)

Job Summary

We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives. The role involves assisting customers by providing information, resolving concerns, and delivering excellent customer service through phone, chat, or email support.

Key Responsibilities

• Handle customer inquiries through phone, chat, or email
• Provide accurate information regarding products, services, and account concerns
• Resolve customer issues in a timely and professional manner
• Maintain customer records and document interactions accurately
• Meet quality, productivity, and performance targets
• Follow company policies and procedures at all times

Qualifications

• High School Graduate, Senior High School Graduate, or College Graduate
• Good communication skills in English
• Basic computer navigation skills
• Willing to work on-site, hybrid, or work-from-home setup (depending on account requirements)
• BPO experience is an advantage but not always required
• Competitive salary package
• Performance incentives and bonuses
• HMO and health benefits
• Paid training
• Career growth and development opportunities
• Night differential and other allowances (if applicable)

Work Setup

• Non-Voice Account (Chat/Email Support)
• Full-Time Position
• Shifting Schedule

Salary Range

• ₱25,000 – ₱35,000+ per month (depending on experience, account, and qualifications)

HR Manager TREG Outsourcing

More than ten replies today

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Working Location

Concentrix - Bridgetowne Exxa. 8th Floor, Bridgetowne Business Park EXXA Tower, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

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