VR Tech Support Operator - Remote Troubleshooting

Nextvas Inc.; Laguna; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technical solutions provider is seeking a Technical Support Representative to operate and maintain VR systems and gaming devices. Ideal candidates should have graduated in a technical discipline and possess strong technical communication skills. Responsibilities include monitoring machine performance, reporting errors, and coordinating with engineers for troubleshooting. The role requires attention to detail and adaptability in a fast-paced, high-tech environment.

Qualifications

• Fluent in English, both written and spoken.
• Ability to document issues and provide clear reports.
• Experience in IT/network troubleshooting preferred.

Responsibilities

• Operate and oversee machines like VR systems and gaming devices.
• Monitor machine performance to ensure smooth operation.
• Report any machine errors or malfunctions.

Skills

Technical communication skills

Problem-solving skills

Attention to detail

Adaptability to high-tech environments

Education

Graduate of any related course in Mechanical, Electrical, Electronics, Computer, Information Technology, or other Engineering/Technical field

Tools

VR equipment

Arduino

Raspberry Pi

Job description

A technical solutions provider is seeking a Technical Support Representative to operate and maintain VR systems and gaming devices. Ideal candidates should have graduated in a technical discipline and possess strong technical communication skills. Responsibilities include monitoring machine performance, reporting errors, and coordinating with engineers for troubleshooting. The role requires attention to detail and adaptability in a fast-paced, high-tech environment.