Visa Supervisor (Travel and Tours)

PM Consulting; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

PM Consulting in Makati invites applications for a Visa Supervisor (Travel and Tours) to oversee daily visa processing, ensure embassy compliance, and lead a small team. The role emphasizes accuracy, client support, and coordination with embassies and partners; on-site, Monday to Friday.

Ideal candidates have 3–5 years in visa processing and 1–2 years in a supervisory role, with strong leadership and communication skills.

Qualifications

• Bachelor's degree in any relevant field.
• 3–5 years of visa processing or travel industry experience.
• 1–2 years in a supervisory role.
• Strong knowledge of visa procedures and documentation; leadership and communication.

Responsibilities

• Supervise and manage the visa processing team
• Review visa applications for accuracy and completeness
• Ensure compliance with embassy and immigration regulations
• Handle escalations and resolve complex visa issues
• Train and mentor team members
• Monitor team performance and implement improvements
• Coordinate with embassies, consulates, and partners

Skills

Team leadership

Attention to detail

Communication

Training

Education

Bachelor's degree

Job description

About the job Visa Supervisor (Travel and Tours)

Visa Supervisor (Travel and Tours)
Makati | On-site | Monday to Friday

Job Description:
We are seeking a detail-oriented and experienced Visa Supervisor to oversee daily visa processing operations and ensure compliance with embassy requirements. The ideal candidate will lead a team, maintain high accuracy standards, and provide excellent support to clients and internal staff.

Key Responsibilities:

• Supervise and manage the visa processing team
• Review visa applications for accuracy and completeness
• Ensure compliance with embassy and immigration regulations
• Handle escalations and resolve complex visa issues
• Train and mentor team members
• Monitor team performance and implement improvements
• Coordinate with embassies, consulates, and partners

Qualifications:

• Bachelor's degree in any relevant field
• Minimum 3-5 years of experience in visa processing or travel industry
• At least 1-2 years in a supervisory role
• Strong knowledge of visa procedures and documentation
• Excellent leadership and communication skills
• High attention to detail and organizational ability