Visa Compliance Lead — Global Travel Operations

PM Consulting; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

PM Consulting seeks a seasoned Visa Compliance Manager to lead our Travel & Tours visa operations in Makati City. This on-site role drives compliance with embassy and consulate rules while guiding a team to deliver high-quality service to clients and partners.

The ideal candidate has 5–8 years in visa processing or travel operations, deep knowledge of global visa requirements, and strong organizational, analytical, and communication skills to manage workflows in a fast-paced environment.

Qualifications

• Bachelor’s degree in a related field.
• 5–8 years of visa processing or travel operations experience.
• Leadership experience managing teams and workflows.
• Strong knowledge of global visa requirements and compliance procedures.

Responsibilities

• Oversee and manage end-to-end visa compliance and documentation processes
• Ensure adherence to embassy, consular, and international visa regulations and requirements
• Develop, implement, and improve visa compliance policies, procedures, and operational standards
• Monitor visa application accuracy, documentation completeness, and submission timelines
• Lead, mentor, and manage visa processing teams and operational staff
• Handle complex visa cases, escalations, and compliance-related concerns
• Conduct regular audits and process reviews to ensure operational efficiency and risk mitigation
• Build and maintain strong relationships with embassies, consulates, and external partners
• Analyze operational performance metrics and implement continuous process improvements
• Ensure high levels of client satisfaction, service quality, and compliance standards

Skills

Leadership

Team management

Visa compliance knowledge

Communication

Stakeholder management

Analytical skills

Organizational skills

Problem-solving

Education

Bachelor’s degree in a related field

Job description

PM Consulting seeks a seasoned Visa Compliance Manager to lead our Travel & Tours visa operations in Makati City. This on-site role drives compliance with embassy and consulate rules while guiding a team to deliver high-quality service to clients and partners.

The ideal candidate has 5–8 years in visa processing or travel operations, deep knowledge of global visa requirements, and strong organizational, analytical, and communication skills to manage workflows in a fast-paced environment.