Director of Visa Operations

PM Consulting; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

PM Consulting is seeking an experienced Visa Manager to lead and optimize visa operations for a travel agency in Makati. This on-site role covers end-to-end visa processing, policy development, and ensuring compliance with international visa regulations.

You will manage team leaders, drive performance through metrics, and maintain strong relationships with embassies and external partners. Excellent communication and strategic planning are essential.

Qualifications

• Bachelor’s degree required; advanced degree is a plus.
• 5–8 years of experience in visa processing or travel management.
• Proven leadership experience managing teams.
• In-depth knowledge of global visa requirements.
• Strong decision‑making and problem‑solving skills.
• Excellent communication and stakeholder management skills.

Responsibilities

• Oversee end-to-end visa processing operations.
• Develop and implement policies and procedures.
• Ensure compliance with international visa regulations.
• Manage team leaders and supervisors.
• Analyze performance metrics and drive improvements.
• Build and maintain relationships with embassies and external partners.
• Handle high-level client concerns and strategic planning.

Skills

Leadership

Communication

Stakeholder management

Problem solving

Decision making

Education

Bachelor’s degree

Advanced degree (plus)

Job description

PM Consulting is seeking an experienced Visa Manager to lead and optimize visa operations for a travel agency in Makati. This on-site role covers end-to-end visa processing, policy development, and ensuring compliance with international visa regulations.

You will manage team leaders, drive performance through metrics, and maintain strong relationships with embassies and external partners. Excellent communication and strategic planning are essential.