Visa Operations Leader — VIP & Corporate Compliance

PM Consulting; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

PM Consulting in Metro Manila seeks a Visa Manager to lead our Visa and Documentation Department, overseeing end-to-end processing of complex visa applications while maintaining high approval rates and ensuring strict compliance with international embassy regulations and data privacy laws.

You will mentor a team of specialists, manage client relationships with embassies and third-party providers, and drive quality audits, notices of refusal analysis, and VIP consultations.

Qualifications

• Bachelor’s degree in Tourism, Business Management, International Relations, or related field.
• 5–8 years of visa processing experience, with at least 3 years in a managerial or supervisory role.
• Knowledge of documentation requirements for Schengen, North America, UK, ANZ; Marine/Seaman visa knowledge is a plus.
• Strong leadership, negotiation and stakeholder management skills.

Responsibilities

• Oversee daily operations of the visa department for Corporate, Marine, FIT, and VIP clients.
• Monitor global visa policy changes and update SOPs and client advisories.
• Mentor, train, and conduct performance appraisals for Team Leaders and Visa Specialists.
• Build and maintain relationships with embassies, consulates, and third-party providers (VFS, BLS, etc.).
• Conduct final audits and manage Notice of Refusal analysis to improve approvals.
• Provide senior-level consultation for VIP and C-suite clients on complex documentation requirements.
• Ensure compliance with the Philippine Data Privacy Act when handling sensitive documents.

Skills

Leadership

Conflict resolution

Negotiation

Stakeholder management

Report generation

Performance metrics

Education

Bachelor’s degree in Tourism, Business Management, International Relations, or related field

Job description

PM Consulting in Metro Manila seeks a Visa Manager to lead our Visa and Documentation Department, overseeing end-to-end processing of complex visa applications while maintaining high approval rates and ensuring strict compliance with international embassy regulations and data privacy laws.

You will mentor a team of specialists, manage client relationships with embassies and third-party providers, and drive quality audits, notices of refusal analysis, and VIP consultations.