VIP Junior Account Manager - Remote, Growth & PTO

Ludicrum; Philippines; Remote; PHP 1,042,000 - 1,562,000; Full time

Benefits offered by this job

Remote Working

Unlimited Paid Time Off

Career Growth

Performance Recognition

Health and Fitness Benefits

Self Development Budget

Job summary

Ludicrum in the Philippines is seeking a Junior Account Manager to support a VIP client portfolio in the fast-paced iGaming industry. This entry-level role focuses on building strong relationships through proactive support, clear communication, and reliable follow-through.

You'll respond to inquiries, gather feedback, and help senior managers with tasks while developing skills in client satisfaction, data tracking, and cross-team collaboration.

Qualifications

• 1–2 years in customer service, sales, or account management.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team.
• Excellent problem-solving skills.
• High attention to detail and organizational abilities.
• Ability to manage multiple tasks and priorities.
• Discretion with confidential information.

Responsibilities

• Support the development and maintenance of relationships with VIP clients.
• Respond promptly to client inquiries and concerns, ensuring a positive experience.
• Proactively engage with clients to understand their needs and gather feedback.
• Help maintain high levels of client satisfaction, retention, and loyalty.
• Assist with administrative tasks such as maintaining accurate client records and documentation.
• Support data tracking and analysis related to client satisfaction and performance.
• Collaborate with internal teams to align on client objectives and expectations.
• Assist senior account managers with ongoing tasks and projects.

Skills

Communication

Interpersonal skills

Team collaboration

Problem solving

Attention to detail

Multitasking

Discretion

Job description

Ludicrum in the Philippines is seeking a Junior Account Manager to support a VIP client portfolio in the fast-paced iGaming industry. This entry-level role focuses on building strong relationships through proactive support, clear communication, and reliable follow-through.

You'll respond to inquiries, gather feedback, and help senior managers with tasks while developing skills in client satisfaction, data tracking, and cross-team collaboration.